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Ich muss meine Rechnung ändern

Rechnung ändern

Wenn Du nachträglich Deine Rechnungsanschrift oder andere -infos ändern willst, bist Du hier genau richtig. Online-Bezahldienste wie PayPal überschreiben gerne ganz frech die bereits angegebenen Daten mit den Infos, die Du in Deinem Account hinterlegt hast. Fülle das unten stehende Formular aus, damit wir Deine Rechnung korrigieren können. Anschließend erhältst Du eine neue Rechnungskopie zugeschickt.

Falls Du nur eine neue Rechnungskopie zu Deiner Bestellung brauchst, schau bitte hier vorbei! Zum Portal für die Rechnungsanforderung

Other topics

How do I receive an invoice?

You will automatically receive the invoice from our shipping partner in a separate email after receipt of payment. It will not come with the confirmation of receipt. In addition, a paper invoice will be enclosed with the order.

Therefore, please also check your spam folder again thoroughly and otherwise get in touch here in our invoice portal.

My parcel has not arrived.

If you are missing your parcel or it should have been delivered according to the tracking number, please register on our problem portal for missing parcels.We will help you immediately.

Go to the problem portal.

I am missing something from my order.

If you receive your package but it is not complete, don't panic! Simply log in to our problem portal. We will check the case within one business day. Since we pack fully automatically and the entire process is monitored by cameras, we can quickly determine what may have gone wrong.

To the service portal

Top questions at a glance

How do I report a damaged order?

We take care to ensure that our packaging is secure and appropriate, with sufficient filling material. In addition, our boxes are automatically tailored to the size of the contents so that they do not slip around in the package.

If your package has nevertheless arrived damaged, please report it here so that we can help you as quickly as possible.

To the form!

I have received the wrong item.

If you have received the wrong item than originally purchased, please report it here in our problem portal for wrong items.

Go to the service portal.

I am missing something from my order.

If you receive your package but it is not complete, don't panic! Simply log in to our problem portal. We will check the case within one business day. Since we pack fully automatically and the entire process is monitored by cameras, we can quickly determine what may have gone wrong.

To the service portal

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